Guide

Refund & Privacy PolicySubtitle
Refund Policy
We have a very strict policy against unauthorized refunds, as they heavily affect the plans and development of RevSRO, since this money is originally stored to maintain the server's expenses, and accordingly; any unauthorized chargebacks will lead into a permanent ban from our future projects, nontheles; according to this policy, we hold every right to refuse a refund request from you under ANY circumstances.

What If I get an unauthorized refund?
May you try to charge back or get an unauthorized refund through the payment service you used fail to adhere, you are subject to the following:

1- You are going to be banned from playing RevSRO and this applies to all of upcoming projects.
2- We are going to contact your payment service to advise them we have such a policy that you automatically agreed to by signing up for an account.

How can I get an authorized refund?
Only in case you have NOT received the virtual currency you have purchased on the agreed time, you can request a refund for the total amount you have paid, which means a complete refund. Refund requests may take up to 7 days for a decision to be made, if you attempt to hasten up the process by contacting your payment service to charge back without our authorization, you are still subject to the above.

If I am eligible, how can I receive my refund?
You will be receiving the refund based on your country of residence, since payment options vary from each country to another and this is mainly why our refund processes might take so long.

Privacy Policy

How to use this privacy and cookies policy
In this policy, we explain how we collect, use, share and protect your personal information when you use our products and services and our website.

Personal information we collect about you
The information we collect, store, use and sometimes share about you are in many cases done automatically, such as through our website cookies, registration process and making purchases. All of the information we collect from you is safely secured and no third-party process has access to it.

Keeping your personal information secure
- We have advanced security measures to protect your stored data from unauthorized access.
- We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control, i.e something that was your fault.
- We’ll never ask for your secure personal or account information by an unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.
- Our website may provide links to third-party websites. We cannot be responsible for the security and content of such third-party websites. So make sure you read that company’s privacy and cookies policies before using or putting your personal information on their site.
- The same applies to any third-party websites or content you access through the backlinks we provide.

How we use or share information
- To enhance our system through data analysis.
- To have a better understanding of our community's preferences and interests.
- To enhance our limitations by using examples.
- To improve and deliver the services you originally signed up for.
- To compose promotional offers and advertisement campaigns depending on the majority of interests.
- For communication purposes.